INFORMATION & BOOKING REQUIREMENTS
ARRIVAL AND DEPARTURE
- You may check-in to your apartment after 15.00 on your arrival date.
- We make every effort to have your apartment available as early as possible!
- If you arrive earlier, we will hold your luggage securely at no cost.
- If you happen to arrive after 18.00, please let us know in advance.
- Kindly check out of your apartment by no later than 10.00 on your departure day
- In the event of early departure or delayed arrival, the price will be invoiced according to your reservation confirmation, without any deduction.
- If fewer persons arrive than the number booked, then the price will be invoiced according to your reservation confirmation, without any deduction.
- No sub-letting or transfer of occupancy or any change in persons using the apartment is allowed during the booking period.
BOOKING / PAYMENT
- Please pay the deposit within seven days after acknowledgment of your reservation.
- The reservation deposit amounts to about 40% of the total accommodation price. You will be notified of the specific amount in your reservation acknowledgment.
- We reserve the right to retain any pre-payments in the event of cancellation (see cancellation terms).
- The reservation is confirmed only after we receive the deposit.
- You may pay the remaining amount upon your arrival in cash, by EC-card or credit card (VISA and MasterCard only), or in advance to avoid any fees.
- From 3 months to 1 month before arrival, 40% of the total accommodation price.
- From 1 month to 1 week before arrival, 70% of the total accommodation price.
- One week before arrival, 90% of the total accommodation price.
LOCAL TAXES (NOT INCLUDED)
Our prices do not include the local tax of € 2.50 per day per adult (16 years and older).*
*The following local tax regulations apply:
…beginning on 01.01.2019 to 31.12.2019
Children born in year 2004 and later are free.
…beginning on 01.01.2020 to 31.12.2020
Children born in year 2005 and later are free.
HAND TOWELS & BED LINENS
FINAL CLEANING (INCLUDED)
BREAKFAST UPON REQUEST
- Breakfast can be ordered on site for € 12.00 per person per day!
- Take a look at our generous breakfast buffet in the #enjoyLounge.
- Children from 4 to 11 pay only 1 Euro per year of age.
FRESH BAKERY SERVICE
- We offer our guests a daily fresh bakery service.
- Just place your order the day before, and we will set it fresh outside your apartment door.
INTERNET / WIFI
- No-fee, powerful WLAN is available throughout the entire building and in your own apartment during your stay.
- No-fee parking spaces are available for guests right in front of our apartments throughout your stay.
- Please note that a maximum of two parking spaces are available per unit.
SMOKING / NON-SMOKING
- Please note that smoking is strictly prohibited anywhere throughout the entire hotel.
- Smoking is allowed on the terrace or outdoors.
- We ask your understanding that pets are not allowed.
TERMS AND CONDITIONS
- The general provisions of the hospitality industry shall apply.General Business Conditions for the Hospitality Industry.